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Det var fullt hus när B3 Financial Consulting arrangerade sitt årliga finansmingel den 17 oktober. 130 personer från bank och finans samt försäkringsbranschen samlades för att mingla och lyssna till inspirerande talare.

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Martina Åkerlund, marknadschef på Marginalen Bank, berättade om lärdomar och resultatet av bankens agila transformationsresa där kommunikation, att våga testa och att involvera medarbetarna har varit några viktiga framgångsfaktorer. Resultatet av arbetet har lett till ökad kundnöjdhet och medarbetarnöjdhet samt en högre innovationstakt.

\n

Karin Elgquist Magnergård, VD för B3 Financial Consulting, presenterade en summering av bolagets trendanalys av finansmarknaden. Fokus i analysen är de operativa utmaningar företagen inom branschen står för samt framgångsfaktorer för att ta dessa utmaningar i mål på bästa sätt. Frågorna diskuterades vidare i ett panelsamtal.

\n

Fem fokusområden presenterades som centrala och aktuella ämnen på beslutfattarnas agendor; Agilt, Hållbarhet, Cloud, RPA och Customer Experience.

\n

Automatiseringskrav, besparingskrav, nya konkurrenter och ny teknik som har hotat att påverka marknadsförutsättningarna, har varit i fokus för många företag under de senaste åren. Det som skiljer sig åt nu är takten allting sker på. I det snabbföränderliga klimatet som karaktäriserar finansbranschen idag är det särskilt viktigt att hantera de operativa utmaningarna för att klara av att ställa om snabbt nog.

\n

Trendanalysen presenterar ett antal framgångsfaktorer för att möta de operativa utmaningarna:

\n\n

Kvällen fortsatte med mingel och trevliga samtal. Tack till alla gäster som deltog.

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